International Shipping Policy
Shipping Information
We ship using trusted global fulfillment and logistics partners. Orders may ship from different fulfillment locations depending on destination and product availability.
How It Works
- Shipping rates are calculated at checkout based on destination, order weight, and selected delivery speed
- Orders may be fulfilled through regional or global fulfillment partners
- Tracking may be issued by a local or third-party carrier
Delivery Timing
Delivery times vary by country and customs processing.
Typical timeframes:
Standard Delivery: 7–14 business days
Expedited Delivery: 4–8 business days
Customs or cross-border processing delays may occur and are outside of our control.
Duties, Taxes & Fees
Orders shipped across borders may be subject to import duties, taxes, or local processing fees.
These charges:
- Are not included in your order total
- Are the responsibility of the recipient
- Are collected by your local customs office or carrier
Packaging
Some orders may arrive in neutral packaging to support efficient global fulfillment.
Returns & Refused Shipments
Shipping fees are non-refundable.
Orders refused by the recipient or denied by customs may:
- Incur return shipping charges
- Be subject to customs disposal
Responsibility
By placing an order, you acknowledge:
- You are responsible for all import fees and compliance with local laws
- Delivery timeframes are estimates only
- We are not responsible for delays, customs holds, or carrier issues once the shipment leaves our facility
Questions?
Contact us at support@briotechusa.com